The I’m Still Here® Experience
Memory Care Certification Options
Organizations that complete comprehensive certification training in the I’m Still Here® approach are awarded the designation as an “I’m Still Here® Center of Excellence.”
Certified organizations also derive enormous benefit from our re-certification process. Each year, on the anniversary of a completed certification, Organizational Partners have the option to maintain their I’m Still Here® Center of Excellence designation by participating in a Quality Assurance Evaluation. This on-site assessment is conducted annually to ensure the I’m Still Here® approach is being applied consistently at all of our Centers of Excellence.
The Hearthstone Institute offers two options for certification of Memory Care Programs in the I’m Still Here® experience: the efficient Silver package which includes all the basic modules and embedding described below; and the comprehensive Gold package which provides additional embedding visits and advanced training.
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Silver Level
Basic I’m Still Here® Certification Training
- I’m Still Here® Building Blocks
- Overview of Dementia
- Communication Techniques
- Personal Care Experience
- Dining Experience
- Approach to Managing “Challenging Behaviors” (P.O.W.E.R.™)
- The I’m Still Here® Engagement Experience
- Advanced Coaching
- Two embedding visits
- Access to the I’m Still Here® Engagement Materials Portal
- Weekly e-mail links to customized content
Gold Level
Includes all of the Silver Level services plus the following:
- One immersion visit to Abe’s Garden Memory Support in Nashville, TN
- 8 Engage! tablet-based programs
- I’m Still Here® Advanced Training modules
- One additional embedding visit
- A six-month quality assurance visit
- Operational and Marketing support
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